ShippingWe offer our customers a fast processing and shipping happy shopping.International of International Air Express EMS, DHL, TNT. Delivery time depends on the destination.
As usual, your order will be shipped within 1-3 working days after we receive your payment to confirm your shipping address. All packages must attend
Upon receipt of payment, a tracking number will be provided via e-mail.
Orders (within 12-24 hours)
After placing orders, please check your email here to get order confirmation! The order confirmation email will be sent to you. This will take 7-9 business days to arrive at your door. In addition, we will need two days, order processing and delivery. Within 24-48 hours, we will send you a packet number, when you get your order.
Order Cancellation (within 6-8 hours)
To cancel the order must be requested before the order has been shipped. Since we deal with as quickly as possible within 6-8 hours after the order of all orders placed, so we are not always able to cancel an order after it is placed. I hope you can understand this key point. After the order has been dispatched will be treated as a cancellation request, in accordance with the return policy. If you want to cancel the order before ship we will receive a commission paid 8% amount.Hope you can understand this key point.
Return (within 30 days of receipt of package)
We only accept return the following three reasons.
1. Wrong size
2. Items shipped wrong
3. Defective item
Receive the wrong item or defective item, notify us within 1-2 days of receipt of goods, to qualify for a refund or exchange. If you fail to provide us with a prompt notification, it will not authorize your return or exchange.
All returns must be authorized
To obtain a return authorization, you must contact customer service to obtain a return authorization information. All items must be returned new, no wear, and washed condition.All original tags must still be attached. If you return items without authorization, we will refuse to accept or not refundable.
Physical damage caused by users of the product do not apply to this policy.
Friendly notice: The best way to ship back, so you can get more quickly, and then resolved soon.
We do not include shipping returned, return postage and handling shipping and transportation costs exchanged items back to you, you will be responsible. We recommend that you send the item when you add, the protection of our own, we can not be responsible for lost shipments tracking and insurance. Delivery and payment management (15% of the amount) are not refundable.
We have the right to inspect returned items to determine if the product has been worn, used or modified. If returned footwear is not a condition in resellable, the shipping fee will be charged for the customer's credit card and footwear will be returned to the customer. Buyer pays shipping charges to return the product and we exclude all exchange shipping fee. Refunds will be returned immediately after the document is issued on the credit card arrives.